Outlook, Gmail, IMAP
One inbox, no clashes
From €19.99/month
How it works
One mailbox, handled by the whole team
One shared mailbox, many people
Everyone works info@ or support@ from one place, instead of forwarding and cc-ing.
Assignment and status
A message can be assigned to one person and marked done, so nothing is missed or answered twice.
AI drafts the reply in your tone
Wysor writes a first answer from the thread, ready for a person to review and send.
Private and EU-hosted
Customer email stays in the EU and is not used to train models.
Features
What a shared inbox needs
Add to Outlook or Gmail
Connect the shared mailbox you already have. Wysor adds the team layer on top.
No double-replies
Collision detection shows when a teammate is already on a message.
Assign and resolve
Assign to an owner, track open and done, so the inbox does not pile up silently.
AI answers and summaries
Draft replies and thread summaries, so a full inbox is quick to clear.
Examples
What the team can ask
“draft a reply to this customer”
A ready-to-send answer in your team's tone
“assign this to me and mark the rest as read”
The message is yours, the noise is cleared
“summarize what is still open”
A short list of what the team still owes a reply
Challenges & Solutions
Better than a native shared mailbox
The problem
A native Outlook shared mailbox has no assignment and no way to see who is replying
The solution
Wysor adds assignment, status and collision detection on top of the same mailbox, so two people never answer the same email.
The problem
The team forwards and cc-s each other to cover a shared address
The solution
Everyone works the one mailbox from Wysor, with clear ownership, instead of forwarding threads around.
The problem
Customer email should not go through a consumer AI tool
The solution
Wysor is EU-hosted and does not train its models on your content, so a shared support inbox stays private.
One mailbox, handled by the whole team
Connect the info@ or support@ mailbox you already have on Outlook or Gmail, and the whole team works it from Wysor. No more forwarding threads or cc-ing everyone to be sure a message gets answered.
No two people answering the same email
A native shared mailbox does not show who is on a message. Wysor adds assignment, status and collision detection, so a message goes to one owner and no customer gets two different replies.
Private, because it is customer email
Wysor is EU-hosted and does not train its models on your content, so a shared support inbox is safe to run on it, unlike a consumer AI tool. A person reviews and sends every answer.
FAQ
Frequently Asked Questions
Yes. You connect the shared mailbox you already have, and Wysor adds assignment, status and AI replies on top.
A native shared mailbox has no assignment, no collision detection and no way to see who is handling what. Wysor adds all of that, so the team does not answer twice or miss messages.
Yes. Wysor is EU-hosted and does not train its models on your content.
From €19.99/month, with a free plan to get started. No enterprise contract and no sales call.
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