What is the Knowledge Base?
The Knowledge Base lets you upload your own documents — PDFs, Word files, scanned papers — and ask questions about them in plain language. The agent reads everything, searches across your entire library at once, and returns answers with citations pointing to the exact document and page.
What it can read
The Knowledge Base supports a wide range of formats, including scanned and image-based documents that most AI tools can't handle:
- PDFs, including scanned contracts, faxed forms, and old archives that were digitized from paper
- Word documents (.docx) with complex layouts and embedded tables
- Text files
- Charts, graphs, and diagrams — bar charts, org charts, flowcharts, financial tables, even photographs and whiteboard shots
Wysor looks at the document the way you do — the actual page, not just extracted text. If a human can read it, the agent can read it.
How to set it up
1. Create a knowledge base
Go to Knowledge Base in your sidebar and click Create new. Give it a name, optional description, and avatar. Each knowledge base is its own dedicated agent — you can create separate ones for different topics (contracts, onboarding, research papers, etc.).
2. Upload documents
Drag files into the upload zone, add URLs, or import from Google Drive and OneDrive. Wysor processes each document in the background — extracting text, indexing images, understanding charts. Large documents can take a few minutes. You'll see a status badge ("Processing" → "Ready") on each one.
3. Customize the response style
Click the pencil icon next to any knowledge base to edit its personality — the response style, the role, and any behavioral guidelines. You can set a formal legal tone for a contracts knowledge base, and a friendly onboarding tone for an HR one. Each knowledge base has its own personality, independent of the others.
4. Chat with it
From the knowledge base page, click the chat icon next to any ready knowledge base. Ask questions in plain language — no special syntax, no filters. The agent searches across all uploaded documents in one go.
Citations and accuracy
Every answer includes the document name and page number where the information was found. If the answer isn't in your documents, the agent will tell you instead of making something up.
Which AI models can I use?
The Knowledge Base works with every model in Wysor — Claude, GPT, Gemini, and others. Switch models mid-conversation; the document search works the same way regardless of which model powers the response.
Security and privacy
Documents are encrypted at rest and in transit. No AI provider trains on your data — Wysor maintains Data Processing Agreements with every provider. Your documents stay yours, and you can delete any knowledge base or individual document at any time.
Plan limits
The number of knowledge bases you can create depends on your plan:
- Free — 1 knowledge base
- Plus — 5 knowledge bases
- Premium — 20 knowledge bases
- Organization plans — up to unlimited, depending on tier
Each knowledge base can hold multiple documents.