AI for Insurance: Analyze, Draft and Research Privately

AI for insurance has mostly meant generic chatbots that never see your actual policy documents and cannot be trusted with client details. That is the wrong fit for a profession built on wordings, claims files, contracts and deadlines. Wysor takes a different approach: you upload the real documents, the AI works from what is on the page, and everything runs in one private, EU-hosted workspace. Insurance agents and brokers use it to analyze policies and claims, draft client correspondence and summaries, and research coverage questions, without any of it leaving a controlled environment.

One thing up front: Wysor is not a rating engine or a policy administration system. It does not price risk or bind cover. It is a private AI assistant for the knowledge work around the book, the reading, writing and research that fills the back office.

Why insurance professionals need a different kind of AI

A consumer chatbot has three gaps that matter in an agency or brokerage.

It cannot see your documents. Ask a general tool about a policy schedule or a claims file and it answers from training data, not from the wording in front of you. The most valuable input in insurance is the document itself, and it never reaches the model.

It forgets the detail. Coverage lives in long policy wordings, endorsements, schedules and email chains. A tool that only chats cannot hold a 80-page wording and answer questions against it with the exclusions and limits intact.

It is a confidentiality risk. Client data, claims history and contracts are sensitive. Pasting them into a consumer AI can mean they are stored, logged, or used to train the next model.

Wysor closes all three gaps: it reads your files, keeps the case in one place, and processes everything under a zero-retention, EU-hosted contract.

Upload the document, then ask

Most AI tools stop at plain text. Wysor reads the document.

Upload a policy wording, a schedule, a claims file, an endorsement or a spreadsheet of a book of business, and Wysor works from the actual content. You can then ask, in plain language:

"What is covered, what is excluded, and what are the limits and deductibles in this policy?"
"Compare these two quotes and list where the cover differs."
"Summarise this claims file and give me a timeline of what happened."
"Pull the sum insured, renewal date and premium from each of these schedules into a table."

The model answers from your file, not a guess. It becomes a fast first pass for reading work that used to mean scrolling through pages by hand. You stay responsible for checking the output before it goes to a client or an insurer. For a closer look at how document reading works, see chat with PDF.

Everything in one project

Client work rarely arrives as a single file. Wysor reads PDFs, Word and Excel files, PowerPoint, CSV data and more, up to 100 MB each. Load the wording, the schedule and the correspondence into one project and ask questions across all of them. To see how a whole client library becomes searchable, read how our knowledge base and retrieval work.

Analyze the cover and the claim

Insurance is as much about the words in the wording as the numbers on the schedule. Wysor helps with both.

Read the wording. Get the insured perils, exclusions, conditions and limits from a policy without reading every clause twice, so you can answer a client question with confidence.
Compare cover. Put two or three quotes side by side and ask where the cover, limits and excesses differ, ready to turn into a recommendation.
Work the claim. Summarise a claims file, build a timeline, and pull the key facts you need for a report or a follow-up with the loss adjuster.
Check the book. Upload a spreadsheet of renewals and ask what is due this month, which policies changed, or where a sum insured looks out of line.

The outcome: less time hunting through documents, more time on the advice that only you can provide.

Draft the client correspondence

Every case generates writing, and writing is where the hours quietly disappear. Wysor turns notes and documents into finished drafts.

Client letters and emails. Turn a few bullet points and an attached schedule into a clear, professional letter or email, ready to review and send.
Cover summaries. Generate a plain-language summary of what a policy does and does not cover, so the client understands the product without wading through the wording.
Renewal and recommendation notes. Draft a renewal note or a recommendation from the figures and your commentary, formatted and ready to refine.
Meeting and call notes. Turn rough notes from a client call into a structured protocol you can file and act on.

See document generation for how finished letters, summaries and PDFs come out ready to send. You review and sign off on every draft, so the professional judgement stays with you.

Research coverage questions without the guesswork

Questions come up constantly: whether a scenario is covered, how a clause is usually read, what wording to get right. Instead of switching between tabs and pasting confidential context into a consumer tool, ask inside the same private workspace where your policy documents already live. The research, the source files and the resulting draft stay in one place, so the answer is grounded in the case in front of you.

Multi-model, one workspace

Different tasks suit different models. One is stronger at long-document reading, another at tidy prose, another at structured extraction. In Wysor you pick the model, Claude, GPT, Gemini and more, from a single workspace, without juggling separate logins or separate privacy policies. The wordings, the claims files and the drafts all stay in one project, and the model choice is yours per task.

Private by design: EU-hosted, zero data retention

Client data and claims history should never become someone else's training data. Wysor is built for that.

Zero data retention. Your prompts, documents and files are not stored by the AI providers and are never used to train models.
EU-hosted. Processing happens on EU infrastructure under strict data protection rules.
A DPA with every provider. There is a Data Processing Agreement in place with each model in Wysor's stack.

Confidentiality is not a nice-to-have in insurance, it is part of the duty of care. If privacy is the deciding factor for your agency, the private AI assistant comparison lays out what to check before you trust any tool with client data. You can also see how Wysor fits finance and insurance teams on the Wysor for finance page.

Getting started

You do not need special software or technical skills. Upload a document, ask a question in plain language, and go from there.

Create a free account at wysor.io
Start a project and upload a policy wording, a claims file or a schedule
Ask a coverage question, extract the key terms, or draft your first client letter

Bring your policy documents and claims files into one private workspace and let the AI do the reading and the first draft, while you keep control of the sign-off. Questions about a specific workflow? Reach the team at [email protected].

Get started with Wysor for insurance →

Frequently asked questions

Does Wysor replace my policy administration or rating software?

No. Wysor is not a rating engine, a comparison rater or a policy administration system. It does not price risk or bind cover. It is a private AI assistant for the knowledge work around the book: reading documents, analyzing policies and claims, drafting client correspondence, and researching coverage questions. Your existing systems stay where they are.

Can Wysor read policy wordings, schedules and claims files?

Yes. Upload PDFs, DOCX, XLSX, CSV, PPTX and more, up to 100 MB each, and ask questions across them. Wysor reads the actual document, so you can pull the limits and exclusions from a wording, extract details from a schedule, or summarise a claims file without retyping anything.

Is client and claims data kept private?

Yes. Wysor is EU-hosted with zero data retention, and there is a Data Processing Agreement with each model provider. Your documents and prompts are not stored by the AI providers and are never used to train models. You stay in control of your clients' data and claims history.

Can it draft client letters and cover summaries?

Yes. Turn notes, figures and uploaded documents into a client letter, an email, a plain-language cover summary or a renewal note, then export a clean file. You review and sign off before anything goes out, so you stay responsible for the final wording.

Do I need to be technical to use it?

No. Wysor runs in the browser and on mobile. You upload a file and ask a question in plain language. There is nothing to install and no technical skills required to analyze documents, draft text, or search across your files.